Returns and right of withdrawal

Reflection period and returns

It may happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving a reason.

After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning to the webshop are at your own expense. Consult the website of your chosen carrier for the exact rates. If you use your right of withdrawal, the product will be returned with all accessories supplied and - if reasonably possible - in the original condition and packaging. To use this right, you can register your return by contacting us via info@si-originals.nl . I will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

If the product is damaged or the packaging is damaged more than necessary to try the product, I can pass on this reduction in value of the product to you. So treat the product with care and make sure that it is well packaged when returning it.

Please note: have you purchased a product that is custom made according to the specifications you entered? Then the right of withdrawal does not apply. The sale is hereby final after successful payment.

Exchange product?

Do you want to exchange your product? That is no problem at all. You can also contact info@si-originals. However, you will bear the costs for returning the product yourself.

I have provided an incorrect shipping address!

Accidentally given an incorrect delivery address? Please contact me as soon as possible. I will then try to change the order for you.